When you put goods in the shopping cart and go to the checkout, it is clear what payment method applies, if the prices are inclusive or exclusive of VAT and what VAT rate applies if applicable. Your order will be shipped within 48 hours unless otherwise stated (valid for holidays). Delivery time is between 4-6 weekend-free days unless otherwise stated.
In addition to the price may be additional shipping costs. These are then listed in the webshop's cash register. Normally no additional fees will be added, but if so, it will clearly be stated during the ordering process.
In the web shop, goods may be marked with delivery indication. We reserve the right to cancel the non-deliverable item from your order with a price deduction for the same. If you wish to order another, equivalent item, this is to be considered a new order. If you wish to cancel an item due to delay in delivery, this is possible until the goods have been created, an invoice or shipping document has been created. Part deliveries are made only at your request and incur additional shipping costs for you.
When you place your order, the checkout states which delivery method applies. It is your responsibility to ensure that the address you entered at the time of ordering is correct. Depending on the shipping company, you can have the package delivered home or pick up your at your nearest exhibition site. Large bulky packages are sent as home delivery.
For all parcels that are not redeemed, we reserve the right to charge you return shipping costs, handling fees and handling fees. Shipping fee is non-refundable.